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Credits & Plans

Frequently asked questions

What are credits?

A credit is a unit that enables you to use PixelPro.ai to remove the background on a full resolution image in high quality.

You can use credits directly on PixelPro.ai and soon on our Windows / Mac / Linux apps and via the PixelPro.ai API.

We offer various credit packages that will allow you to use PixelPro.ai according to your needs.

When you choose a credit pack from the Pay as you go section, credits are added one time into your account according to the package you purchased, and you can use these credits within two years from the date of purchase.

Each processed image at full resolution will cost you 1 credit.
Credits can be purchased here.

Is PixelPro.ai free?
PixelPro.ai is 100% free for preview images. Preview images are low-resolution images that you can download for FREE using PixelPro.ai.

The image's dimensions will be limited to 600 px (width or height).

To process higher resolution images, you will need to have an account and credits available.
What payment methods do you support?
We support all major Credit Cards through Stripe.com.
What if I am unsatisfied with the results?

You can test PixelPro.ai using the free version that allows you to download a low-resolution version of your images. You will get an impression of the quality level for your specific photos.

You can also test and try our application with images at high resolution by creating a FREE account. You will get 10 credits that will allow you to process 10 images.

If you have purchased one of our Credit Packages and are not satisfied with the results, you will be refunded for those images. You will be able to use our 15 Days Money Back Guarantee!

To place a refund request, you would have to fill out this form. We will then review your request within 5 days and contact you via email.

What if I run out of credits?
In this case, we recommend that you purchase another credits package suited to your needs.

If you use all your credits, it will no longer be possible to use PixelPro.ai to remove the background from high-resolution images.

You are still able to process preview images, which are always FREE.
What happens if I don’t use all credits?
Don’t worry! Pay as you go credits are valid for 2 years after the purchase.

Do you need more info
or have another question?


Do not hesitate to contact us!
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